/* Pigeon Assistant + floating WhatsApp dock (module: bot). All rules prefixed .pwb- */
.pwb-dock{position:fixed;right:max(16px,env(safe-area-inset-right));bottom:calc(16px + env(safe-area-inset-bottom));z-index:70;display:flex;flex-direction:column;align-items:flex-end;gap:12px;pointer-events:none;font-family:var(--pw-font)}
.pwb-dock>*{pointer-events:auto}
.pw-portal-driver .pwb-dock{display:none}

/* ---------- WhatsApp pill ---------- */
.pwb-wa{position:relative;display:inline-flex;align-items:center;gap:8px;height:48px;padding:0 18px 0 6px;border-radius:999px;background:var(--pw-wa-ink,#15803D);color:#fff!important;font:700 14px/1 var(--pw-font);text-decoration:none!important;box-shadow:0 10px 24px rgba(21,128,61,.35),0 2px 6px rgba(15,23,42,.12);transition:transform .15s,box-shadow .15s,background .15s}
.pwb-wa:hover{transform:translateY(-2px);background:#166534;box-shadow:0 14px 28px rgba(21,128,61,.4),0 2px 6px rgba(15,23,42,.12)}
.pwb-wa::before{content:"";position:absolute;inset:0;border-radius:inherit;box-shadow:0 0 0 0 rgba(37,211,102,.6);animation:pwbPulse 2.6s ease-out infinite;pointer-events:none}
.pwb-wa-ic{display:grid;place-items:center;width:36px;height:36px;border-radius:50%;background:rgba(255,255,255,.16)}
.pwb-wa-ic svg{display:block}
.pwb-tip{position:absolute;right:calc(100% + 10px);top:50%;transform:translate(4px,-50%);white-space:nowrap;padding:6px 10px;border-radius:8px;background:var(--pw-ink,#0F172A);color:#fff;font:600 12px/1.2 var(--pw-font);opacity:0;visibility:hidden;transition:opacity .15s,transform .15s;pointer-events:none;box-shadow:0 6px 16px rgba(15,23,42,.2)}
.pwb-tip::after{content:"";position:absolute;right:-5px;top:50%;margin-top:-5px;border:5px solid transparent;border-right:0;border-left-color:var(--pw-ink,#0F172A)}
.pwb-wa:hover .pwb-tip,.pwb-wa:focus-visible .pwb-tip{opacity:1;visibility:visible;transform:translate(0,-50%)}
@keyframes pwbPulse{0%{box-shadow:0 0 0 0 rgba(37,211,102,.55)}70%{box-shadow:0 0 0 14px rgba(37,211,102,0)}100%{box-shadow:0 0 0 0 rgba(37,211,102,0)}}
.pwb-dock.is-open .pwb-wa{display:none}

/* ---------- Launcher ---------- */
.pwb-launch{position:relative;display:grid;place-items:center;width:60px;height:60px;border:0;border-radius:50%;cursor:pointer;color:#fff;background:var(--pw-grad-btn,linear-gradient(135deg,#E11D48,#C2410C));box-shadow:0 12px 28px rgba(225,29,72,.38),0 2px 6px rgba(15,23,42,.14);transition:transform .15s,box-shadow .15s}
.pwb-launch:hover{transform:translateY(-2px) scale(1.03);box-shadow:0 16px 34px rgba(225,29,72,.45),0 2px 6px rgba(15,23,42,.14)}
.pwb-launch .pw-mark{display:block}
.pwb-launch-open,.pwb-launch-close{display:grid;place-items:center;transition:transform .2s,opacity .2s}
.pwb-launch-close{position:absolute;inset:0;opacity:0;transform:rotate(-90deg)}
.pwb-dock.is-open .pwb-launch-open{opacity:0;transform:scale(.6)}
.pwb-dock.is-open .pwb-launch-close{opacity:1;transform:none}
.pwb-launch-dot{position:absolute;top:4px;right:4px;width:12px;height:12px;border-radius:50%;background:#22C55E;border:2px solid #fff}
.pwb-dock.is-open .pwb-launch-dot{display:none}
.pwb-dock :focus-visible{outline:3px solid var(--pw-focus,#4F46E5);outline-offset:3px}

/* ---------- Panel ---------- */
.pwb-panel{position:fixed;right:max(16px,env(safe-area-inset-right));bottom:calc(88px + env(safe-area-inset-bottom));width:min(390px,calc(100vw - 32px));height:min(620px,calc(100vh - 120px));display:flex;flex-direction:column;background:#fff;border:1px solid var(--pw-line,#E2E8F0);border-radius:20px;box-shadow:0 24px 60px rgba(15,23,42,.28),0 4px 12px rgba(15,23,42,.08);overflow:hidden;transform-origin:bottom right;animation:pwbIn .18s ease-out}
.pwb-panel[hidden]{display:none}
@keyframes pwbIn{from{opacity:0;transform:translateY(10px) scale(.97)}to{opacity:1;transform:none}}
.pwb-head{position:relative;display:flex;align-items:center;gap:12px;padding:14px 14px 14px 16px;color:#fff;background:radial-gradient(260px 120px at 100% 0,rgba(79,70,229,.55),transparent 70%),var(--pw-grad-btn,linear-gradient(135deg,#E11D48,#C2410C))}
.pwb-avatar{flex:none;display:grid;place-items:center;width:42px;height:42px;border-radius:14px;background:rgba(255,255,255,.18);box-shadow:inset 0 0 0 1px rgba(255,255,255,.25)}
.pwb-head-t{flex:1;min-width:0}
.pw .pwb-head h2{margin:0;color:#fff;font-size:16px;font-weight:800;letter-spacing:-.01em}
.pw .pwb-head p{margin:2px 0 0;color:#fff;font-size:12px;font-weight:500;display:flex;align-items:center;gap:6px}
.pwb-online{width:8px;height:8px;border-radius:50%;background:#4ADE80;box-shadow:0 0 0 3px rgba(74,222,128,.25)}
.pwb-close{display:grid;place-items:center;width:36px;height:36px;border:0;border-radius:10px;background:rgba(255,255,255,.14);color:#fff;cursor:pointer}
.pwb-close:hover{background:rgba(255,255,255,.26)}
.pwb-head .pwb-close:focus-visible{outline-color:#fff}

.pwb-log{flex:1;min-height:0;overflow-y:auto;padding:16px 14px 8px;background:linear-gradient(180deg,#F8FAFC,#fff);display:flex;flex-direction:column;gap:10px;scroll-behavior:smooth;-webkit-overflow-scrolling:touch}
.pwb-msg{display:flex;flex-direction:column;align-items:flex-start;gap:6px;max-width:92%}
.pwb-msg.is-user{align-self:flex-end;align-items:flex-end}
.pwb-bubble{padding:10px 13px;border-radius:16px 16px 16px 4px;background:#fff;border:1px solid var(--pw-line,#E2E8F0);color:var(--pw-ink,#0F172A);font-size:14px;line-height:1.45;white-space:pre-line;overflow-wrap:anywhere;box-shadow:0 1px 2px rgba(15,23,42,.04)}
.pwb-msg.is-user .pwb-bubble{background:var(--pw-indigo,#4F46E5);border-color:var(--pw-indigo,#4F46E5);color:#fff;border-radius:16px 16px 4px 16px}
.pwb-msg.is-error .pwb-bubble{background:var(--pw-warn-50,#FFFBEB);border-color:#FDE68A;color:#78350F}
.pwb-cards{display:flex;flex-direction:column;gap:6px;width:100%;min-width:250px}
.pwb-card{padding:9px 12px;border-radius:12px;background:#fff;border:1px solid var(--pw-line,#E2E8F0);border-left:4px solid var(--pw-sky,#0284C7)}
.pwb-card-top{display:flex;justify-content:space-between;align-items:baseline;gap:10px}
.pwb-card b{font-size:13.5px;color:var(--pw-ink,#0F172A)}
.pwb-card-p{font-weight:800;font-size:14px;color:var(--pw-ink,#0F172A);white-space:nowrap;font-variant-numeric:tabular-nums}
.pwb-card small{display:block;margin-top:2px;color:var(--pw-muted,#64748B);font-size:12px;line-height:1.35}
.pwb-card[data-tag=economy]{border-left-color:var(--pw-teal,#0D9488)}
.pwb-card[data-tag=express],.pwb-card[data-tag=priority]{border-left-color:var(--pw-primary,#E11D48)}
.pwb-card[data-tag=documents],.pwb-card[data-tag=document],.pwb-card[data-tag=primary]{border-left-color:var(--pw-indigo,#4F46E5)}
.pwb-card[data-tag=ddp],.pwb-card[data-tag=warn]{border-left-color:var(--pw-amber,#F59E0B)}
.pwb-card[data-tag=danger]{border-left-color:var(--pw-danger,#C62828)}
.pwb-card[data-tag=success]{border-left-color:var(--pw-success,#15803D)}
.pwb-card[data-tag=danger] .pwb-card-p{color:var(--pw-danger,#C62828)}
.pwb-card[data-tag=warn] .pwb-card-p{color:var(--pw-amber-ink,#B45309)}
.pwb-links{display:flex;flex-wrap:wrap;gap:6px}
.pwb-link{display:inline-flex;align-items:center;min-height:34px;padding:0 12px;border-radius:10px;font:700 13px/1 var(--pw-font);text-decoration:none!important;border:1px solid var(--pw-line,#E2E8F0);background:#fff;color:var(--pw-ink,#0F172A)!important;transition:transform .12s,box-shadow .12s}
.pwb-link:hover{transform:translateY(-1px);box-shadow:0 4px 10px rgba(15,23,42,.1)}
.pwb-link.is-primary{border-color:transparent;background:var(--pw-grad-btn,linear-gradient(135deg,#E11D48,#C2410C));color:#fff!important}
.pwb-link.is-wa{border-color:transparent;background:var(--pw-wa-ink,#15803D);color:#fff!important}
.pwb-typing .pwb-bubble{display:flex;gap:4px;padding:12px 14px}
.pwb-typing i{width:7px;height:7px;border-radius:50%;background:#94A3B8;animation:pwbDot 1s infinite ease-in-out}
.pwb-typing i:nth-child(2){animation-delay:.15s}.pwb-typing i:nth-child(3){animation-delay:.3s}
@keyframes pwbDot{0%,80%,100%{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}

.pwb-chips{display:flex;gap:6px;overflow-x:auto;padding:8px 12px;border-top:1px solid var(--pw-line-2,#F1F5F9);scrollbar-width:thin}
.pwb-chips[hidden]{display:none}
.pwb-chip{flex:none;height:32px;padding:0 12px;border-radius:999px;border:1px solid var(--pw-indigo-100,#E0E7FF);background:var(--pw-indigo-50,#EEF2FF);color:var(--pw-indigo-ink,#4338CA);font:600 12.5px/1 var(--pw-font);cursor:pointer;white-space:nowrap}
.pwb-chip:hover{background:var(--pw-indigo-100,#E0E7FF)}
.pwb-form{display:flex;align-items:flex-end;gap:8px;padding:10px 12px 8px;border-top:1px solid var(--pw-line,#E2E8F0);background:#fff}
.pw .pwb-form textarea.pwb-input{flex:1;min-height:44px;max-height:120px;padding:11px 14px;border-radius:14px;resize:none;font-size:15px;line-height:1.35;background:#F8FAFC}
.pwb-send{flex:none;display:grid;place-items:center;width:44px;height:44px;border:0;border-radius:50%;color:#fff;cursor:pointer;background:var(--pw-grad-btn,linear-gradient(135deg,#E11D48,#C2410C))}
.pwb-send[disabled]{opacity:.55;cursor:wait}
.pw .pwb-fine{margin:0;padding:0 14px calc(10px + env(safe-area-inset-bottom));font-size:11.5px;color:var(--pw-muted,#64748B);text-align:center;background:#fff}
.pw .pwb-fine a{color:var(--pw-wa-ink,#15803D);font-weight:700}

/* Keep page-end content clear of the floating dock */
body.pw-portal-my .pw-content{padding-bottom:150px}
body.pw-portal-agent .pw-content{padding-bottom:96px}
body.pw-public .pw-foot-bottom{padding-bottom:84px}

/* Login mark (public/login.php) */
.pwb-auth-mark{display:inline-flex;margin-bottom:12px;filter:drop-shadow(0 8px 18px rgba(225,29,72,.28))}

/* ---------- Phones: compact WhatsApp button, full-screen chat sheet ---------- */
@media (max-width:600px){
  .pwb-dock{right:max(14px,env(safe-area-inset-right));bottom:calc(14px + env(safe-area-inset-bottom));gap:10px}
  .pwb-wa{width:52px;height:52px;padding:0;justify-content:center}
  .pwb-wa-ic{width:52px;height:52px;background:transparent}
  .pwb-wa-ic svg{width:26px;height:26px}
  .pwb-wa-label,.pwb-tip{display:none}
  .pwb-launch{width:56px;height:56px}
  .pwb-panel{inset:0;right:0;bottom:0;width:100%;height:100%;height:100dvh;max-height:none;border-radius:0;border:0;animation:pwbUp .2s ease-out}
  .pwb-dock.is-open .pwb-launch{display:none}
  html.pwb-open,html.pwb-open body{overflow:hidden}
  .pwb-head{padding-top:calc(12px + env(safe-area-inset-top))}
  .pwb-msg{max-width:94%}
}
@keyframes pwbUp{from{transform:translateY(24px);opacity:.4}to{transform:none;opacity:1}}
@media (prefers-reduced-motion:reduce){
  .pwb-wa::before,.pwb-typing i{animation:none}
  .pwb-panel{animation:none}
  .pwb-wa,.pwb-launch,.pwb-link{transition:none}
}
@media print{.pwb-dock{display:none!important}}

/* ---------- Console → AI Assistant ---------- */
.pw .pwb-set-title{margin:22px 0 6px;font-size:14px}
.pwb-try-out{margin-top:14px;padding:14px;border-radius:14px;background:#F8FAFC;border:1px solid var(--pw-line,#E2E8F0);display:flex;flex-direction:column;gap:8px}
.pwb-try-meta{display:flex;gap:6px;flex-wrap:wrap}
.pw .pwb-try-text{margin:0;white-space:normal}
.pwb-caps{margin:0;padding-left:18px;display:flex;flex-direction:column;gap:8px;color:var(--pw-ink-2,#334155);font-size:13.5px}
.pwb-tx td{vertical-align:top}
.pwb-tx-d summary{cursor:pointer;font-weight:600;color:var(--pw-ink,#0F172A)}
.pwb-tx-body{margin-top:8px;display:flex;flex-direction:column;gap:6px;max-width:560px;max-height:320px;overflow:auto;padding:8px;border-radius:10px;background:#F8FAFC}
.pwb-tx-m{font-size:13px;line-height:1.45;white-space:pre-line}
.pwb-tx-m.is-u b{color:var(--pw-indigo-ink,#4338CA)}
.pwb-tx-m.is-b b{color:var(--pw-primary-ink,#BE123C)}